Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-metris-collision-repair.collision-talk.com (hereafter referred to as “Mercedes Metris Collision Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with numerous global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or products linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites that refer to this Privacy Statement.
  3. You engage with us through communication channels, including email, phone, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for processing payments.
  • Financial Information: Financial records linked to your interactions with us.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used to improve our apps’ functionality.
  • Location Data: Geographic tracking data provided by your browser or device settings.
  • Feedback: Opinions, suggestions, and comments shared voluntarily by users.
  • Social Media Information: Publicly available details from social media platforms when you interact with us on these sites.
  • Product Information: Details about products of interest that you view or purchase on our website.

We obtain this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies and pixel tags), and third-party service providers who assist in data collection and processing.

Cookies

Cookies are small text files stored on your browser when you visit our sites. We utilize cookies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-ins.
  • Preference: Customizing user experience based on saved preferences.
  • Analytics: Tracking aggregated data to understand and improve our services.

Users have control over non-essential cookies through our integrated Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

Mercedes Metris Collision Repair has implemented robust security procedures to safeguard your personal data:

  • Employing encryption protocols for secure communication and data storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with personal data without parental consent, we will take steps to delete that information.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit the use or processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that you are not subject to automated individual decisions or profiling.

To exercise these rights, please reach out to our privacy team via the contact details provided below. We will respond to your requests in a timely manner, adhering to legal requirements.

Changes to Policy

Mercedes Metris Collision Repair reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions about your data, please contact us: